PASSENGERS are
being urged to play a
key role in revealing
inappropriate behaviour by taxi drivers.
An investigation by
The Advertiser has revealed many alleged
serious offences by
cabbies in recent months, including sexual
assault and drug use.
The latest case involved a teenage girl
who said she had to
jump from a moving
taxi after allegedly being sexually assaulted
by its driver.
However, the industry's governing body,
the Passenger Transport Board, says it receives few reports of
driver misconduct -
only 900 complaints
from the 7 million taxi
fares taken in the year
to July, 2002 - and
wants the public to
"dob in drivers" so it
can respond.
"We take the issue of
customer service very
seriously," Passenger
Transport Board executive director Heather
Webster said.
"People should not
be intimidated and
think it's their word
against the drivers.
"We have people
trained to investigate
such matters."
Amy, who did not
want her surname published, sustained back
injuries and lacerations when she
jumped from a taxi in
Green Willow Crescent, Happy Valley,
after allegedly being
sexually assaulted by
the driver on her way
home on a recent
Saturday night out.
The 18-year-old said
her usual "safe way
home" had turned into
a nightmare during the
15-minute trip from
Marion to Happy Valley. She alleges the taxi
driver propositioned
her for oral sex.
Amy said she eventually jumped from the
moving taxi when the
driver passed her
street and allegedly
said: "You're not going
home tonight."
Amy said she had immediately reported the
incident to Sturt police
and detectives were
investigating it.
She said she had
almost reached her
destination, after
catching the taxi at
Marion Shopping Centre, when the driver
told her she could provide oral sex in
exchange for the fare.
"I said I would rather
pay the fare. I knew he
was serious by the way
he then grabbed my
hand and pulled it to
his lap," Amy said.
"I was frightened - it
was disgusting."
SA Taxi Drivers Association president
Tony Blight said he
would be lying if he
said there were not
drivers in the industry
who "tried it on".
"Anyone who uses
their role as a taxi
driver inappropriately
or for criminal practices would not get any
sympathy from our association," he said.
"If we in any way lose
the public's trust to
deliver them home
safely, we might as well
pack up and go home."
SA Taxi Association
president Peter Lithrangomites refused requests to comment on
Amy's claims.
Complaints about
the behaviour of taxi
drivers can be made by
phoning 8210 1000.
People reporting
issues should know the
number of the taxi and
the company for which
it is operating.
Adelaide Advertiser 25-1-2003
Bryan Littlely
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